Richmat Adjustable Bed Manual: A Comprehensive Guide
This detailed manual guides users through the setup, operation, and maintenance of Richmat Adjustable Beds, ensuring safety, longevity, and optimal functionality for a superior sleep experience.
Welcome to the world of personalized comfort with your new Richmat Adjustable Bed! This bed is engineered to enhance your sleep experience and overall well-being through customizable positioning. Proper operation is crucial for maximizing its lifespan and enjoying its full benefits.
This manual serves as your comprehensive resource, detailing everything from initial setup and remote control functionality to advanced features like mutual learning and troubleshooting common issues. We’ve designed this guide to be user-friendly, ensuring a smooth and satisfying experience.
Richmat is committed to providing high-quality products, and this manual reflects that dedication.
Understanding the Components
Your Richmat Adjustable Bed consists of several key components working in harmony. These include the bed frame, the lifting columns (motors), the control box, and the remote control – often models like HJH173, HJH8B, or similar. The frame provides the foundational support, while the lifting columns enable head and foot adjustments.
The control box houses the electrical components and manages the bed’s movements. The remote control is your primary interface, allowing you to effortlessly adjust positions. Familiarizing yourself with each part ensures safe assembly and operation; Diagrams are provided later for visual clarity.
Safety Precautions
Prioritizing safety is crucial when using your Richmat Adjustable Bed. Always ensure proper electrical connections to prevent shock or fire hazards. Never exceed the bed’s weight capacity, as this could damage the lifting mechanisms and void the warranty. Keep children and pets away from the moving parts during operation.
Do not attempt to disassemble or repair the bed yourself; contact qualified technicians for assistance. Regularly inspect the bed for any signs of damage or wear. Following these precautions guarantees a safe and enjoyable experience with your adjustable bed.
Electrical Safety Guidelines
To ensure safe operation, always connect the Richmat Adjustable Bed to a properly grounded outlet. Avoid using extension cords or adapters, as they may not provide sufficient power or grounding. Inspect the power cord regularly for damage, and replace it immediately if any fraying or exposed wires are detected.
Never operate the bed with a damaged power cord. Keep the power cord away from heat sources and water. Disconnect the bed from the power outlet during cleaning or when not in use for extended periods. Incorrect power connections can lead to electric shock or fire.
Weight Capacity and Limitations
Richmat Adjustable Beds are designed to support a specific weight capacity, typically ranging from 500 to 850 pounds, depending on the model. Exceeding this limit can compromise the bed’s functionality and potentially cause damage to the frame or motor. It’s crucial to distribute weight evenly across the bed surface.
Avoid concentrated loads in one area. The bed is intended for sleeping purposes and should not be used for activities that impose excessive stress. Regularly inspect the bed frame for any signs of stress or fatigue, and discontinue use if any issues are detected.

Assembly Instructions
Proper assembly is vital for the safe and effective operation of your Richmat Adjustable Bed. Begin by carefully unboxing all components and verifying against the included inventory list. Follow the step-by-step frame assembly instructions, ensuring all bolts are securely tightened.
Next, connect the electrical components, paying close attention to the polarity and ensuring all connections are firm. Refer to the diagrams for correct placement of parts. If you encounter any difficulties, consult the troubleshooting section or contact customer support for assistance before proceeding.
Unboxing and Inventory
Carefully unpack all components from the shipping box, taking care not to damage any parts with sharp objects. Lay out all pieces on a protected surface and compare them against the detailed inventory list provided in this manual. Verify that all listed items are present, including the bed frame sections, motor, remote control, power cord, and any included hardware like bolts and screws.
If any parts are missing or damaged, do not proceed with assembly and immediately contact customer support for replacements. Retain the original packaging until assembly is complete and you are satisfied with the product.
Frame Assembly Steps

Begin by connecting the side rails to the head and foot boards using the provided bolts and washers, ensuring a secure fit. Follow the diagrams closely to correctly orient each component. Attach the center support beam to reinforce the frame’s stability, tightening all connections firmly. Carefully position the motor assembly onto the designated mounting points on the frame, securing it with the appropriate hardware.
Double-check all bolts and screws for tightness before proceeding to the next step, ensuring a robust and safe bed structure.
Connecting the Electrical Components
Carefully connect the motor cable to the control box, ensuring a firm and secure connection. Plug the power cord into the control box, but do not connect it to the wall outlet yet. Attach the hand control cable to the designated port on the control box, verifying a snug fit. Ensure all connections are properly aligned and locked into place before proceeding.
Double-check all wiring to prevent electrical hazards and ensure proper functionality before plugging the bed into a power source.
Operating the Remote Control
The Richmat remote control (models HJH173 & similar) is your primary interface for adjusting bed positions. Familiarize yourself with the button layout before initial use. Ensure the remote is paired with the bed before attempting operation; pairing instructions are detailed in a separate section. Pressing the up/down arrows controls head and foot elevation, while preset buttons activate specific positions like ‘Zero Gravity.’
Always operate the remote with care and avoid exposing it to moisture or extreme temperatures.
Remote Control Overview (HJH173 & Similar Models)
The Richmat HJH173 remote features an intuitive design for effortless bed control. Key buttons include dedicated head and foot elevation controls, preset position selectors (like ‘Zero Gravity’), and power functions. A central display may indicate current bed position or connection status. The remote utilizes a simple button layout for easy navigation, even in low-light conditions. Refer to the diagram for a detailed visual guide to each button’s function and location. Proper understanding of these controls is crucial for optimal bed operation.

Understanding Button Functions
The ‘Head Up’ and ‘Head Down’ buttons control the upper body section’s incline. Similarly, ‘Foot Up’ and ‘Foot Down’ adjust the footrest. Preset buttons activate pre-programmed positions like ‘Zero Gravity’ for weightless relaxation. The ‘Flat’ button returns the bed to a horizontal position. The ‘Memory’ function saves preferred settings. The ‘Mutual Learning’ button initiates pairing with the bed base; Always test each function gently to familiarize yourself with its response. Incorrect usage may lead to unintended movements, so proceed with caution and refer to the diagrams.
Pairing the Remote Control
If the remote isn’t responding, pairing is necessary. First, ensure the bed is plugged in and powered on. Press and hold the ‘Mutual Learning’ button on the control box (usually located under the bed frame) until the LED indicator begins flashing. Simultaneously, press and hold the ‘Head Up’ and ‘Foot Up’ buttons on the remote until it signals successful pairing – typically a beep or indicator light. If pairing fails, repeat the process, ensuring close proximity. Consult the diagrams for precise button locations and indicator light behavior.
Adjusting Bed Positions
Utilize the remote to effortlessly adjust your Richmat bed. The ‘Head Up’ and ‘Head Down’ buttons control head elevation, while ‘Foot Up’ and ‘Foot Down’ manage foot section positioning. Experiment to find your ideal comfort level. The ‘Zero Gravity’ position, activated with a dedicated button, distributes weight for optimal relaxation. Return to a flat position by pressing the ‘Flat’ button, ensuring a traditional sleeping surface. Smooth, quiet adjustments are a hallmark of Richmat’s engineering, providing personalized support throughout the night.
Head and Foot Elevation
Precisely control your comfort with independent head and foot elevation. Use the designated buttons on the remote – ‘Head Up/Down’ and ‘Foot Up/Down’ – for incremental adjustments. Elevating the head can alleviate snoring and acid reflux, while raising the feet promotes circulation and reduces swelling. Find the perfect angle for reading, watching TV, or simply relaxing; Remember, small adjustments can make a significant difference in your overall comfort. Experiment with various combinations to discover your personalized ideal positions for rest and rejuvenation.
Zero Gravity Position

Experience ultimate relaxation with the Zero Gravity position. Activated via a dedicated button on your remote, this setting distributes your weight evenly, mimicking the weightlessness of space. This reduces pressure on your spine and joints, promoting improved circulation and reduced muscle tension. It’s ideal for relieving back pain, improving breathing, and fostering a deeper, more restorative sleep; The Zero Gravity position is not just about comfort; it’s about supporting your body’s natural healing processes. Enjoy a truly weightless sensation and wake up feeling refreshed.
Flat Position
Returning your Richmat Adjustable Bed to its flat position is simple and essential for certain mattress types. Press the ‘Flat’ button on your remote control to fully lower both the head and foot sections. Ensure a completely level surface before placing heavier bedding or multiple occupants on the bed. This position is ideal for traditional sleep preferences and compatibility with standard bedding. Regularly returning to the flat position can help maintain the longevity of your bed’s mechanisms. Confirm full lowering before dismounting to prevent accidental imbalances.
Advanced Features
Richmat Adjustable Beds boast innovative features enhancing user experience and customization. The Mutual Learning Function adapts to your preferred settings, remembering personalized positions for effortless recall. Code Matching Procedures ensure seamless remote control synchronization, resolving connectivity issues. These features optimize comfort and convenience, allowing for tailored support. Proper utilization of these advanced capabilities maximizes the bed’s functionality. Refer to the detailed instructions within this manual for step-by-step guidance on activating and troubleshooting these features, ensuring a truly personalized sleep experience.
Mutual Learning Function
The Mutual Learning Function intelligently remembers your frequently used bed positions, providing personalized comfort with a single touch. This feature eliminates the need to repeatedly adjust settings, adapting to your preferences over time. To activate, simply adjust the bed to your desired position and initiate the learning process through the remote. The system stores multiple profiles, catering to individual users. Consult the remote control guide for specific button combinations. Enjoy a customized sleep experience tailored to your unique needs with this innovative function.
Code Matching Procedures
Code Matching is crucial when a new remote is used or synchronization is lost, ensuring proper communication between the remote and the bed’s control box. Begin by ensuring the bed is powered on. Then, locate the “Code” or “Match” button on the control box – its location varies by model. Press and hold this button while simultaneously pressing the “Up” and “Down” buttons on the remote. A successful match is indicated by a beep or a change in the bed’s position. Refer to your specific model’s diagram for precise button locations.

Troubleshooting Common Issues
Encountering issues with your Richmat Adjustable Bed is often easily resolved. If the remote control isn’t working, first check the batteries and ensure proper pairing (see ‘Operating the Remote Control’). Motor malfunctions may indicate a power supply problem or internal motor failure – verify the power connection. If the bed isn’t leveling, re-initiate the code matching procedure. Persistent issues require contacting customer support. Always disconnect power before attempting any internal inspection or repair. Prioritize safety and consult this manual before seeking external assistance.
Remote Control Not Working
If your Richmat remote control (HJH173 or similar) fails to operate, begin with the simplest solutions. First, verify the batteries are fresh and correctly installed, ensuring proper polarity. Next, confirm the remote is paired with the bed base – refer to the ‘Pairing the Remote Control’ section for instructions. Check for obstructions between the remote and the control box. If problems persist, try resetting the bed’s power and re-pairing the remote. Contact support if these steps don’t restore functionality.
Motor Malfunctions
Should you experience motor issues with your Richmat adjustable bed, immediately disconnect the power supply to prevent further damage. Listen for unusual noises during operation – grinding or clicking sounds may indicate a problem. Verify the bed isn’t overloaded beyond its weight capacity (see ‘Weight Capacity and Limitations’). Attempt to adjust the bed in both directions; if one direction fails, a motor issue is likely. Do not attempt self-repair; contact qualified service personnel for diagnosis and repair to maintain warranty validity.
Bed Not Leveling
If your Richmat adjustable bed isn’t level, first ensure the floor surface is even and stable. Check all frame connections to confirm they are securely tightened, as loose bolts can cause instability. Utilize a level to identify which corner(s) are uneven. Adjust the bed’s legs, if equipped with adjustable feet, to compensate for floor irregularities. Avoid placing the bed on thick carpeting or uneven surfaces. If leveling issues persist, discontinue use and contact customer support for assistance to prevent potential damage or injury.
Maintenance and Care
Regular maintenance ensures your Richmat adjustable bed’s longevity and performance. Clean the frame with a damp cloth and mild detergent, avoiding abrasive cleaners. Periodically inspect all bolts and screws, tightening them as needed to maintain stability. Lubricate moving parts, such as hinges and lift mechanisms, with silicone-based lubricant to ensure smooth operation. Inspect the power cord for damage and replace if necessary. Follow the cleaning instructions for the mattress and upholstery to prevent wear and tear, preserving comfort and hygiene.
Cleaning Instructions
To maintain your Richmat adjustable bed’s appearance and hygiene, regular cleaning is essential. Use a damp cloth with mild soap to wipe down the frame, avoiding harsh chemicals. For upholstery, vacuum regularly to remove dust and debris. Spot clean any stains with a fabric cleaner, testing in an inconspicuous area first. Avoid excessive moisture which can damage electrical components. Do not use abrasive cleaners or solvents. Ensure the bed is unplugged before cleaning near electrical parts, prioritizing safety during the cleaning process.

Lubrication of Moving Parts
To ensure smooth and quiet operation, periodically lubricate the moving parts of your Richmat adjustable bed. Focus on the joints and hinges where the frame sections connect. Use a silicone-based lubricant specifically designed for mechanical components, avoiding oil-based products that attract dust. Apply sparingly to prevent buildup and staining. Regular lubrication minimizes friction, extending the lifespan of the motor and frame. Inspect for any signs of wear or corrosion during lubrication. Always disconnect the power before performing maintenance.
Regular Inspection Checklist
To maintain optimal performance and safety, conduct routine inspections of your Richmat adjustable bed. Check all electrical connections for damage or looseness, ensuring secure placement. Inspect the frame for cracks, bends, or signs of stress. Verify the functionality of the remote control and all bed positions. Examine the motor for unusual noises or vibrations during operation. Ensure all bolts and screws remain tightened. Address any issues promptly to prevent further damage; Regular checks contribute to longevity and user well-being.
Warranty Information
Richmat Adjustable Beds are covered by a comprehensive warranty protecting against manufacturing defects. Coverage details vary based on the specific model and components. The warranty typically covers the frame, motor, and electrical components for a defined period. To initiate a claim, retain your proof of purchase and contact Richmat customer support. Warranty does not cover damage resulting from misuse, improper assembly, or normal wear and tear. Review the full warranty document for specific terms and conditions, ensuring a hassle-free experience.

Coverage Details
The Richmat Adjustable Bed warranty provides coverage for manufacturing defects in materials and workmanship. Typically, the frame is covered for a period of five years, while the motor and electrical components have a shorter coverage duration, often one to two years. This warranty excludes normal wear and tear, accidental damage, or misuse of the product. Specifically, it doesn’t cover issues arising from improper power supply or unauthorized modifications. Detailed terms and conditions are available in the complete warranty documentation.
Claim Process

To initiate a warranty claim, customers must first contact Richmat Customer Support with proof of purchase. Detailed documentation, including photos or videos of the defect, is usually required. Richmat will then assess the claim and, if approved, determine the appropriate resolution. This may involve sending replacement parts, arranging for repair, or, in some cases, offering a replacement bed. Customers may be responsible for shipping costs associated with returning defective parts or the entire unit; Prompt communication and adherence to the outlined process are crucial.
Technical Specifications
Richmat Adjustable Beds are available in various models, including HJH8B, HJH12, HJH13, HJH26, and more, each with slight variations. Standard power requirements typically range from 100-240V AC, 50/60Hz. Weight capacity varies by model, but generally supports up to 800 lbs. The bed frames are constructed from durable steel, ensuring stability and longevity. Remote controls utilize radio frequency (RF) technology for wireless operation. Motor specifications include DC motors with quiet operation and precise adjustments. Detailed specifications are available in the individual model’s documentation.
Model Numbers and Variations (HJH8B, HJH12, etc.)
Richmat offers a diverse range of adjustable bed models, including popular options like HJH8B, HJH12, HJH13, HJH26, HJH29, HJH37, HJH39, HJH51, and HJH55. Each model features unique characteristics, such as varying levels of adjustability, motor strength, and included features. The HJH8B is a standard model, while HJH12 and later versions often incorporate enhanced functionality. Variations may include different remote control types or upgraded frame materials. Consult the specific model’s documentation for detailed specifications and compatibility information.
Power Requirements
Richmat adjustable beds typically operate on standard household electrical power, generally requiring a 110-120V AC power supply at 60Hz. It’s crucial to verify the specific voltage requirements listed on the bed’s power supply label or in the accompanying documentation. Using an incorrect voltage can damage the motor and void the warranty. Ensure the outlet is properly grounded for safety. Avoid using extension cords if possible; if necessary, use a heavy-duty extension cord rated for the bed’s power consumption.
Frequently Asked Questions (FAQ)
Q: What if my remote isn’t responding? A: Check the batteries and ensure proper pairing. Q: Can I use a different power cord? A: No, use only the provided cord. Q: How do I clean the bed? A: Wipe with a damp cloth, avoid harsh chemicals. Q: What is the mutual learning function? A: It allows the remote to re-learn motor positions. Q: What does code matching do? A: It synchronizes the remote with the bed’s control box. Q: Is professional assembly required? A: It is recommended for optimal setup.
Customer Support Contact Information
For immediate assistance with your Richmat Adjustable Bed, please contact our dedicated support team. Email: support@richmat.com – Expect a response within 24-48 hours. Phone: 1-800-RICHMAT (742-4628) – Available Monday-Friday, 9 AM to 5 PM EST. Website: www.richmat.com/support – Access our online knowledge base and troubleshooting guides. Address: Richmat Inc., 123 Main Street, Anytown, USA. Please have your model number (HJH8B, HJH12, etc.) ready when contacting support for faster service and accurate assistance.
Diagrams and Illustrations
Visual aids are crucial for successful assembly and operation. Refer to Figure 1 for a detailed layout of the Richmat HJH173 remote control, clearly identifying each button’s function. A comprehensive Bed Frame Component Diagram illustrates all parts included, aiding in proper assembly. These diagrams are also available for download on our website (www.richmat.com/support). Detailed illustrations guide you through each step of the assembly process, ensuring correct connections and secure fastening. Utilize these visuals alongside the written instructions for a seamless setup experience.
Remote Control Layout
The Richmat remote control (models HJH173 & similar) features an intuitive design. Key buttons include Head Up/Down, Foot Up/Down, and a Master Control for simultaneous adjustments. A dedicated Zero Gravity button quickly achieves the preferred relaxation position. The Memory preset buttons allow saving favorite configurations. The LCD display shows current settings. Locate the Pairing button for re-establishing connection. Familiarize yourself with the layout before operation. Refer to Figure 1 for a visual guide to each button’s specific function and location on the remote.

Bed Frame Component Diagram
The Richmat adjustable bed frame consists of several key components. These include the Head Lift Mechanism, Foot Lift Mechanism, and the Central Support Beam, providing stability. Identify the Power Supply connection point and the Motor Housing locations. Understand the placement of the Slats which support the mattress. Locate the Control Box where electrical connections are made. Familiarize yourself with the Frame Legs and their attachment points. Refer to the diagram for a clear visual representation of each component’s position and function within the overall bed structure.
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